What we do
KW-Specific Services That Keep Your Market Center Moving
Deals opened and checked in CommandMC. Compliance files reviewed before the DA goes out. Commissions posted and month-end closed in AccountEdge. Transmittal to KWRI on time, every month.
The work
Six pillars of MCA work
We scope by pillar. Pick the ones your market center needs covered, and your Support Speedy MCA works them inside your systems.
Deal Processing
Opportunity to close in Command and Lone Wolf Transact, with clean handoffs.
- Commissions tab and greensheet
- DA creation and processing
- Projected closings reconciliation
- Agent notifications
Compliance & DA Management
Every file checked against your compliance checklist before the DA goes out.
- Checklist audits in Lone Wolf Transact
- Missing-item chase with agents
- Signatures and initials verified
- Under Contract review and closing-doc checks
Accounts Receivable
Agent billing out on time and collected in AccountEdge.
- Monthly agent invoices prepared and sent
- Past-due follow-up
- Card decline and expiry notices
- Collections coordination and adjustments
Accounts Payable
Market center bills paid on schedule, books reconciled.
- Vendor invoices captured and entered
- Payments in AccountEdge
- Bank and card reconciliations
- Vendor contract tracking
Agent Onboarding & Focus
New agents set up fast and kept engaged.
- Onboarding paperwork checks
- WinMORE and MC tech setup
- Education calendar and KPA posts
- Milestone emails and reminders
Reporting & Leadership Support
The numbers your OP and Team Leader need, without chasing them.
- Daily projected closings and Company Dollar
- Hot Sheet and weekly goal tracking
- Monthly GI reports and ALC prep
- CPA packet sends
How it works
Built to slot into your workflow
New market centers are onboarded within 2 weeks.
Workflow mapping
Short intake, access checklist and SOP alignment. We confirm roles, handoffs and turnaround before day one.
Placement
We assign a KW-trained Support Speedy MCA matched to your volume, tools and working style. Daily notes in your channel. Clear escalation path.
QA & reporting
Checkpoints on high-risk steps, a simple weekly roll-up, and exceptions flagged early, not at month-end.
The systems we work in every day
DocuSign Rooms left Command in July 2026. We already work in Lone Wolf Transact, and we can help map your compliance checklists to the Lone Wolf form library.
Service packages
Choose the coverage that fits your Market Center
Each package maps to real MCA workload. We scope by pillar, match your Support Speedy MCA to your tools and pace, and keep accuracy steady at month-end.
Part-Time MCA Support
20 hours a week
Best for established market centers that need steady coverage on core workflows.
Scope snapshot
- Deal Processing
- Compliance & DA Management
- One finance pillar (AR or AP)
Cadence
Daily notes in your channel. Weekly roll-up. Clear escalation path.
Turnaround
Tasks acknowledged within working hours. Checkpoints on high-risk steps. Exceptions flagged early.
Full-Time MCA Support
40 hours a week
Best for high-volume market centers, or offices that need the whole back office covered.
Scope snapshot
- Deal Processing
- Compliance & DA Management
- Accounts Receivable and Accounts Payable
- Reporting & Leadership Support
Cadence
Daily notes, weekly summary, extra capacity for peak closing days.
Turnaround
Throughput targets set in onboarding. Simple status reporting. Defined handoffs.
Coverage when you need it
When the MCA seat can't wait
Add these to a package, or call us when you need them.
MCA vacation & leave coverage
Your MCA takes a week off or goes on leave. We keep DAs, compliance review and commissions moving in your systems until they're back.
Emergency month-end close
Behind at month-end? We clear the backlog, reconcile the accounts, close the books in AccountEdge and get transmittal to KWRI.
Weekly soft close
Every week we check that projected closings, Company Dollar and bank balances tie out, so month-end holds no surprises.
Year-end & 1099 prep
Agent 1099 data checked and prepared, audit prep done and the CPA packet sent before January.
Beyond the MCA seat
Support for the rest of your leadership team
The same KW-trained team can take work off your Team Leader and Agent Services desk.
Agent Services support
Onboarding and exit paperwork, orientation scheduling, Command setup help, RED Day and BOLD logistics, and your market center's social posts.
Recruiting support for your Team Leader
Career Night and recruiting appointment setting, candidate follow-up and a clean recruiting pipeline, so your TL spends time in conversations, not admin.
Tell us which seat needs covering.
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